Commerce Today
Ecommerce insights merchants can use today
Displaying all 2 Episode of Commerce Today with the tag “customer obsession”.
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Episode 143: From Startup to Scale: The Playbook for Your First $10M
September 30th, 2025 | 20 mins 20 secs
critical hires, customer obsession, early-stage growth, ecommerce growth, ecommerce growth playbook, founders, high-growth small businesses, leadership, product-market fit, scalable engine, scaling to 10 million, startup to mid-market, sustainable success, tech debt
Many ecommerce leaders feel like they're drowning in the chaos of early-stage growth, juggling everything from marketing to fulfillment. But the journey from zero to your first $10 million isn't about doing more; it's about doing the right things. This episode adapts the core principles from The Ecommerce Growth Playbook for founders and leaders of high-growth small businesses. Discover how to apply the three levers of breakout growth—Customer Obsession, a Scalable Engine, and Leadership—to build a foundation that won't crack as you scale. Learn how to find product-market fit, avoid crippling tech debt early on, and make your first critical hires. This is your playbook for turning startup hustle into sustainable, mid-market success.
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Episode 135: Your New Field Manual: Introducing The Ecommerce Growth Playbook
August 5th, 2025 | 13 mins 14 secs
actionable playbooks, amazon, checkout optimization, commerce today, customer obsession, digital transformation, ecommerce book, ecommerce challenges, ecommerce growth, ecommerce operations, ecommerce playbook, ecommerce solutions, ecommerce strategy, ecommerce team structure, joshua warren, mid-market ecommerce, revenue growth, scalable tech stack, team optimization, website performance
In this episode of Commerce Today, Joshua Warren dives into key insights from his new book, The E-Commerce Growth Playbook. He breaks down how seemingly “good enough” websites can quietly hurt revenue and outlines three core strategies for accelerating growth: customer obsession, a scalable tech stack, and an optimized team. Joshua also shares how to take immediate action with 7-day and 90-day playbooks that help mid-market ecommerce brands build a tailored plan for success.