Commerce Today
Ecommerce insights merchants can use today
Displaying 2 items of Commerce Today with the tag "customer retention".
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Episode 154: Boost Your Repeat Revenue: Subscription Strategies for E-commerce
December 30th, 2025 | 6 mins 3 secs
2026 planning, bundled replenishment, customer lifetime value, customer retention, ecommerce strategy, holiday shoppers, membership programs, post-purchase engagement, reorder reminders, repeat purchases, replenishment, subscribe and save, subscriptions
In the final holiday episode of 2025 for Commerce Today, Joshua Warren shares practical guidance on turning holiday shoppers into repeat customers. He explains when subscriptions do and do not make sense, how to start with smart reorder reminders, and how brands can progress from simple subscribe options to bundled replenishment and true membership programs. The focus is on improving retention and increasing customer lifetime value as e-commerce teams plan for 2026.
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Episode 95: CDPs 101 - Understanding the Value of Customer Data Platforms in E-Commerce
October 29th, 2024 | 19 mins 9 secs
cdp providers, cdps, commerce today, customer acquisition costs, customer data platforms, customer insights, customer retention, data-driven marketing, e-commerce personalization, platform selection
In this Commerce Today episode, we explore Customer Data Platforms (CDPs) and their role in boosting e-commerce personalization, lowering acquisition costs, and improving retention. We’ll review leading CDP providers and guide listeners on selecting the ideal platform for their business needs.