Commerce Today
Ecommerce insights merchants can use today
Displaying 4 items of Commerce Today with the tag "customer service".
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Episode 83: The 7 Deadly Sins of E-commerce: Avoiding Common Pitfalls
August 6th, 2024 | 19 mins 34 secs
actionable advice, b2b, b2c, business growth, competitive landscape, customer experience, customer service, deadly sins, e-commerce, mobile optimization, online business, real-world examples
In this episode of Commerce Today, we uncover the 7 deadly sins of e-commerce that could either make or break your online business. From ignoring mobile optimization to delivering poor customer service, we delve into each pitfall and offer practical solutions to keep your e-commerce platform thriving. Whether you're in B2B or B2C, these insights are vital for enhancing customer experience and driving growth. Tune in for actionable advice and real-world examples to help you navigate the competitive e-commerce landscape.
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Episode 45: Crafting Unique Omnichannel Experiences with Magento and React
November 7th, 2023 | 22 mins 11 secs
agriculture tech, business requirements, business results, client satisfaction, cloud services, cloud-based platforms, continuous improvement, curbside pickup, customer decision journey, customer engagement, customer journey, customer service, customizable systems, design systems, developer community, developer talent, drive-through service, e-commerce platform, e-commerce solutions, enterprise resource planning, erp integration, financial transactions., fulfillment strategies, harvest technology, incremental implementation, interaction design, inventory management, inventory status, last-mile delivery, logistics, logistics technology, magento development, market challenges, middleware solutions, modern commerce, omnichannel retailing, omnichannel strategy, open-source software, personalized shopping, process efficiency, project management, react components, react development, retail innovation, retail management, shipping solutions, store operations, system integration, technical maintenance, telephony sales, thematic design, user expectations, user interface design, ux/ui design, workflow optimization
Discover the future of retail on "Harvesting Success," a must-listen episode for anyone eager to understand the power of personalized technology in the Omnichannel space. We dive into the revolutionary impact of a custom-built interface, merging the best of Adobe Commerce Cloud, Magento, and React technology, and how it's redefining efficiency and customer engagement in retail. This episode is more than just a discussion; it's an invitation to experience the seamless marriage of in-store and online shopping through a meticulously crafted system. Get ready to be inspired by a headless architecture that’s setting new standards in the industry. If you're looking to stay ahead of the curve in retail innovation, this episode is your gateway. Join us on "Harvesting Success" and be part of the conversation that's changing the face of retail technology.
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Episode 29: Meet Your New Best Friend, LangChainAI
May 9th, 2023 | 21 mins 3 secs
ai, chat bot, customer service, data., lang chain, openai api
Are you looking to transform your e-commerce business with the latest AI technology? Our latest podcast explores the powerful benefits of Lang Chain, an open-source project that connects different language models to provide top-notch customer service, financial analysis, design advice, and more. Discover how to optimize your resources and take your business to new heights with the limitless potential of AI in e-commerce. Tune in now and join the revolution!
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Episode 21: Is Your Brand Metaverse Ready?
March 14th, 2023 | 16 mins 39 secs
3d, blockchain, brand awareness, brands, customer service, devices, ecommerce, images, metaverse, omni channel, people, photography, products, ready, selling, thinking, vr, web
The Metaverse is still more hype than must-have for the average retailer. However, there are two things all brands can do now to be ready for the future Metaverse.