Commerce Today
Ecommerce insights merchants can use today
Displaying all 4 Episode of Commerce Today with the tag “engagement”.
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Episode 124: The Dangerous Pitfall of Being Too Data-Driven: Simplify Your Analytics Focus
May 20th, 2025 | 21 mins 23 secs
advocacy, analytics, business growth, commerce today, customer journey, data-driven, decision-making, e-commerce, engagement, evaluation, hero metric, impactful decisions, interest, joshua warren, kpis, linkedin, purchase, retention, simplify metrics
In this episode of Commerce Today, Joshua Warren explains how relying on too many metrics can overwhelm e-commerce businesses. He recommends focusing on one key "hero metric" at each stage of the customer journey—from interest to advocacy. With practical KPIs and clear guidance, this episode helps businesses simplify analytics and make smarter, more impactful decisions.
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Episode 123: The Dangerous Pitfall of Being Too Data-Driven: Simplify Your Analytics Focus
May 13th, 2025 | 21 mins 23 secs
advocacy, analytics, business growth, customer journey, data-driven, decision-making, e-commerce, engagement, evaluation, hero metric, interest, kpis, metrics, purchase, retention
In this episode of Commerce Today, host Joshua Warren explores the dangers of being overly data-driven in e-commerce. He explains how focusing on too many metrics can create confusion and hinder effective decision-making. Instead, Joshua recommends identifying a "hero metric" for each stage of the customer journey, such as interest, engagement, evaluation, purchase, retention, and advocacy. He shares practical tips and key performance indicators (KPIs) to help businesses streamline their analytics and make more impactful decisions. Tune in for actionable insights that will help you grow your e-commerce business. For detailed instructions and formulas, reach out to Joshua on LinkedIn.
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Episode 90: Mastering Remote Work in E-commerce: Tips for Managing Distributed Teams
September 25th, 2024 | 14 mins 43 secs
distributed teams, e-commerce, e-commerce landscape, emote work, employee management, employer branding, engagement, hr, productivity, remote employees, remote team strategies, team collaboration, team culture, workforce management
In this episode of Commerce Today, COO Darin Newbold is joined by Natalia Pitra, an expert in HR and employer branding within the e-commerce sector. Together, they explore the growing shift to remote work and its impact on distributed teams. They share valuable insights and practical tips for managing remote employees, ensuring productivity and engagement in the ever-evolving e-commerce landscape. Tune in to discover how to navigate the challenges of remote work while fostering a strong, cohesive team culture.
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Episode 60: Live Streaming Unboxed: Navigating Stickiness and Sales in Digital Commerce
February 27th, 2024 | 20 mins 29 secs
e-commerce, engagement, live streaming, sales, stickiness, trust transfer
Explore the untapped potential of live streaming e-commerce in this eye-opening episode. Drawing from the recent study, "Socio-technical systems and trust transfer in live streaming e-commerce," we delve into why and how businesses new to live streaming should consider this dynamic channel in 2024. Learn about the science of stickiness, the critical role of trust, and the direct impact these factors have on purchase intentions. Whether you're looking to innovate your sales strategy or enhance customer engagement, discover practical insights and expert advice on integrating live streaming into your digital commerce playbook for the coming year.