Commerce Today
Ecommerce insights merchants can use today
Displaying 3 items of Commerce Today with the tag "josh".
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Episode 38: Reviving Trust in eCommerce: 6 Actionable Strategies from An Unlikely Source
July 11th, 2023 | 20 mins 42 secs
algorithm, area, buy, commerce, dispute resolution, e commerce, ecommerce, good, heard, interesting, josh, merchants, platform, products, pushing, selling, shopify, social media platforms, talking, united states
Discover the secrets to cultivating unwavering consumer trust in the dynamic digital era! Join us in our latest episode as we unveil a treasure trove of strategies curated from the enlightening report by UNCTAD. Dive deep into the captivating world of eCommerce as we unravel six strategic steps that will skyrocket your online platform's credibility. From the art of delivering crystal-clear information and ensuring the utmost safety of products to unlocking the complexities of data protection, dispute resolution, platform liabilities, and law enforcement, this episode is an absolute auditory feast for all who dare to conquer the exhilarating realm of eCommerce. Don't miss out on this must-listen episode that will revolutionize your understanding and propel your success in the thriving world of digital business!
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Episode 17: Return Wars
February 14th, 2023 | 15 mins 7 secs
accept, amazon, apple, buy, commerce, companies, customer, customer experience, expectation, experience, felt, josh, model, opportunity, product, refund, refurb, retailers, return, store
According to a November 2022 report by Retail Dive, 91% of ecommerce retailers reported returns growing faster than revenue during the last year and on average, 30% of online orders are now returned. Consumers clearly expect a smooth returns process, but retailers are struggling to manage this new expectation.
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Episode 16: Holiday Sales Forecast Retrospective
February 7th, 2023 | 17 mins 41 secs
adobe, christmas, curbside pickup, cyber, discounts, e commerce, ecommerce, holiday, josh, missed, numbers, online, people, predicted, predictions, retailers, sales, stores, thanksgiving, year
Back in Episode 2, we borrowed Adobe’s crystal ball and looked at the holiday sales forecasts for 2022. Now that the holiday season is over and the results have been posted, we’re going to look to see how accurate those forecasts were and what this might mean for planning your ecommerce marketing and investments for 2023.