Commerce Today

Episode 85: Escaping the Legacy Trap: Hidden Costs of Outdated Ecommerce Systems

August 20th, 2024  |  18 mins 31 secs

business growth, business optimization, custom cms, digital stockholm syndrome, ecommerce platforms, ecommerce transition, modern alternatives, outdated systems, platform evaluation, technology upgrade

In this episode of Commerce Today, we dive into the hidden costs and challenges of clinging to outdated ecommerce platforms. Inspired by a recent conversation with a company still using a custom-built CMS from 2011, we introduce the concept of "Digital Stockholm Syndrome"—when businesses become so dependent on their old systems that they struggle to imagine a better way forward. If your ecommerce platform feels more like an obstacle than a solution, this episode is a must-listen. We’ll walk you through evaluating your current system, exploring modern alternatives, and planning a smooth transition to a platform that drives growth.