Commerce Today
Ecommerce insights merchants can use today
Displaying all 3 Episode of Commerce Today with the tag “omnichannel retail”.
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Episode 115: Revolutionizing Retail: Omnichannel Strategies for Farm & Home Stores
March 18th, 2025 | 17 mins 29 secs
atf compliance, bopis, buy online pickup in store, covid-19 response, curbside pickup, customer experience, ecommerce, erp integration, family farm and home, headless order management system, inventory management, logistics, mobile point of sale, omnichannel retail, order fulfillment, pos, retail innovation, retail technology, rural king, supply chain, vendor ship to store
In this episode of Commerce Today, Joshua Warren shares his firsthand experiences leading omnichannel retail projects for two major farm and home retailers, Rural King and Family Farm and Home. He explores key solutions such as buy online, pickup in store (BOPIS), curbside pickup, and vendor ship to store. Joshua also discusses overcoming challenges like ATF compliance, integrating legacy ERP systems, and rapidly deploying curbside pickup during the COVID-19 pandemic. Additionally, he provides insights into the development of a headless order management system and a mobile point-of-sale system. Tune in for a deep dive into the complexities of omnichannel retail and practical lessons for retailers of all sizes.
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Episode 114: Integrating Online and In-Store Retail: A Guide to Omnichannel Success
March 10th, 2025 | 19 mins 9 secs
ai-driven digital twins, bopis, buy online pickup in-store, ecommerce trends, family farm and home, joshua warren, omnichannel retail, online and physical store integration, operational challenges, pandemic impact on retail, real-time integrations, retail best practices, retail fulfillment, retail staff training, rural king, successful bopis implementations, technical challenges
In this episode of Commerce Today, we tackle your questions about Omnichannel Retail with industry expert Joshua Warren. With deep experience in bridging online and in-store operations, Joshua shares insights on the pandemic’s impact on retail, the importance of real-time integrations, and the evolving role of Buy Online, Pickup In-Store (BOPIS). We explore operational and technical challenges, the need for staff training, and the future of AI-driven digital twins in retail fulfillment. Plus, don’t miss a sneak peek at the next episode, where we highlight successful BOPIS implementations with Rural King and Family Farm and Home. Tune in to stay ahead of the latest trends in omnichannel retail!
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Episode 54: The 2024 Retail Frontier: Shifting Omnichannel Strategies
January 16th, 2024 | 16 mins 15 secs
ar/vr impact in retail, audience outreach strategies, augmented reality, brand collections, chatbots in retail, consumer behavior, ecommerce integration, omnichannel retail, online brand strategies, organizational changes in retail, pop-up shops, retail partnerships, retail sponsorships, search engines in purchasing, zero-click platform optimization
In this dynamic episode, we dive into the transformative world of omnichannel retailing as it stands in 2024. Discover how the blend of online and physical retail, enhanced by cutting-edge technologies like augmented reality, is reshaping the consumer shopping journey. We'll also explore emerging retail trends, including the rise of pop-up shops, and analyze shifts in consumer behavior. Essential listening for Ecommerce Directors seeking to adapt and thrive in this rapidly evolving landscape.