Commerce Today
Ecommerce insights merchants can use today
Displaying all 4 Episode of Commerce Today with the tag “retailers”.
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Episode 19: Buy Now Pay Later Bubble
February 28th, 2023 | 12 mins 12 secs
buy, buy now pay later, challenge, companies, consumer, contract, customers, financing, hoping, inflation, interest rates, loans, merchant, pay, percentage, provider, purchase, rates, retailers, risk, talked
Buy Now Pay Later (BNPL) is a type of payment plan where consumers can purchase an item now and pay for it in installments in the future. This is seen as an alternative to traditional forms of credit, such as credit cards, personal loans, and store charge cards.
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Episode 18: When Ship From Store Breaks Down
February 21st, 2023 | 12 mins 18 secs
accurate, cancellation rate, customer, deal, inventory, investments, nordstrom, nordstrom rack, order, products, retailers, ship, sold, store, systems, treasure hunt
Omnichannel fulfillment drives greater revenue for almost all merchants, but what happens when ship from store breaks down? Are there retailers who shouldn’t pursue ship from store? How can you have success with ship from store?
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Episode 17: Return Wars
February 14th, 2023 | 15 mins 7 secs
accept, amazon, apple, buy, commerce, companies, customer, customer experience, expectation, experience, felt, josh, model, opportunity, product, refund, refurb, retailers, return, store
According to a November 2022 report by Retail Dive, 91% of ecommerce retailers reported returns growing faster than revenue during the last year and on average, 30% of online orders are now returned. Consumers clearly expect a smooth returns process, but retailers are struggling to manage this new expectation.
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Episode 16: Holiday Sales Forecast Retrospective
February 7th, 2023 | 17 mins 41 secs
adobe, christmas, curbside pickup, cyber, discounts, e commerce, ecommerce, holiday, josh, missed, numbers, online, people, predicted, predictions, retailers, sales, stores, thanksgiving, year
Back in Episode 2, we borrowed Adobe’s crystal ball and looked at the holiday sales forecasts for 2022. Now that the holiday season is over and the results have been posted, we’re going to look to see how accurate those forecasts were and what this might mean for planning your ecommerce marketing and investments for 2023.