Commerce Today
Ecommerce insights merchants can use today
Displaying 3 items of Commerce Today with the tag "store".
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Episode 18: When Ship From Store Breaks Down
February 21st, 2023 | 12 mins 18 secs
accurate, cancellation rate, customer, deal, inventory, investments, nordstrom, nordstrom rack, order, products, retailers, ship, sold, store, systems, treasure hunt
Omnichannel fulfillment drives greater revenue for almost all merchants, but what happens when ship from store breaks down? Are there retailers who shouldn’t pursue ship from store? How can you have success with ship from store?
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Episode 17: Return Wars
February 14th, 2023 | 15 mins 7 secs
accept, amazon, apple, buy, commerce, companies, customer, customer experience, expectation, experience, felt, josh, model, opportunity, product, refund, refurb, retailers, return, store
According to a November 2022 report by Retail Dive, 91% of ecommerce retailers reported returns growing faster than revenue during the last year and on average, 30% of online orders are now returned. Consumers clearly expect a smooth returns process, but retailers are struggling to manage this new expectation.
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Episode 10: Just Walk Out: Amazon's Watching You
December 27th, 2022 | 13 mins 29 secs
amazon, associates, customer journey, data, experience commerce, merchants, retail store, retailer, scan, self checkout, shopping, store, technology
Technology has come a long way and now, retailers can do what was once impossible - track consumer behavior at the store.
Today, we explore this revolutionary technology and discuss how it is transforming the shopping experience!