Commerce Today
Ecommerce insights merchants can use today
Displaying Episode 1 - 10 of 32 in total of Commerce Today with the tag “ecommerce”.
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Episode 137: Your First Tactical Win (A Playbook for Frictionless UX)
August 19th, 2025 | 10 mins 8 secs
actionable tactics, checklists, commerce today, conversion rates, creatuity, customer journey, digital growth, drive sales, ecommerce, ecommerce resources, ecommerce strategies, effortless returns, friction points, frictionless customer experience, joshua warren, mobile site speed, online retail, seamless shopping experience, streamlined checkout, the e-commerce growth playbook, website optimization
Join Joshua Warren of Commerce Today and Creatuity as he shares insights from his new book, The E-Commerce Growth Playbook. This episode highlights the impact of a frictionless customer experience on conversion rates, covering essentials like mobile site speed, smooth checkout, and easy returns. Listeners will gain actionable tactics to spot and remove friction points, creating seamless shopping journeys that drive sales. For deeper strategies, explore the book and visit the resources page for checklists and more.
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Episode 128: Get More From Your E-Commerce Agency - And Know When to Walk Away
June 17th, 2025 | 20 mins 22 secs
agency management, agency partnership, agency transition, business playbooks, commerce today podcast, digital asset ownership, ecommerce, ecommerce growth, ecommerce strategy, govern own exit, joshua warren, kpi management, post-contract best practices, quarterly business reviews, vendor drift
In this episode of Commerce Today, host Joshua Warren explores the critical—but often neglected—steps that come after hiring an e-commerce agency. From avoiding "vendor drift" to maintaining control of your digital assets, Joshua outlines the common mistakes brands make post-contract and how to prevent them. He introduces three powerful frameworks—Govern, Own, and Exit—designed to help e-commerce businesses manage agency relationships with confidence and clarity. Whether you're starting a new partnership or re-evaluating an existing one, this episode provides actionable strategies to ensure long-term success. Plus, get a sneak peek at Joshua's upcoming book on e-commerce growth.
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Episode 117: Solving E-Commerce Challenges: Systems, Processes, and People
April 1st, 2025 | 19 mins 12 secs
adobe commerce, cloud service, commerce today, ecommerce, ecommerce challenges, ecommerce insights, ecommerce meetups, ecommerce strategy, joshua warren, north texas, people problems, platform switch, policy problems, process problems, systems problems
In this episode of Commerce Today, host Joshua Warren breaks down common e-commerce challenges into three core categories: systems, processes/policies, and people. Drawing from years of experience, he shares how to pinpoint and solve these issues—and why it's crucial to address them before considering a platform switch. Joshua also teases future episodes on Adobe Commerce as a Cloud Service and invites listeners to upcoming North Texas e-commerce meetups.
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Episode 115: Revolutionizing Retail: Omnichannel Strategies for Farm & Home Stores
March 18th, 2025 | 17 mins 29 secs
atf compliance, bopis, buy online pickup in store, covid-19 response, curbside pickup, customer experience, ecommerce, erp integration, family farm and home, headless order management system, inventory management, logistics, mobile point of sale, omnichannel retail, order fulfillment, pos, retail innovation, retail technology, rural king, supply chain, vendor ship to store
In this episode of Commerce Today, Joshua Warren shares his firsthand experiences leading omnichannel retail projects for two major farm and home retailers, Rural King and Family Farm and Home. He explores key solutions such as buy online, pickup in store (BOPIS), curbside pickup, and vendor ship to store. Joshua also discusses overcoming challenges like ATF compliance, integrating legacy ERP systems, and rapidly deploying curbside pickup during the COVID-19 pandemic. Additionally, he provides insights into the development of a headless order management system and a mobile point-of-sale system. Tune in for a deep dive into the complexities of omnichannel retail and practical lessons for retailers of all sizes.
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Episode 111: Tech Debt to Innovation: A CEO’s Perspective
February 18th, 2025 | 25 mins 42 secs
aging tech, ai tools, automation, case study, chatgpt, creatuity, ecommerce, financial risk, framework, joshua warren, meet magento florida, operational impact, optimization, prioritization, scalability, software maintenance, tech debt, technical debt, windsurf
This episode, from Joshua Warren’s Meet Magento Florida presentation, explores tech debt and its impact on ecommerce. Hosted by Creatuity’s CEO, it covers types of tech debt, financial risks, and solutions, including AI tools like ChatGPT and Windsurf. A client case study highlights the benefits of tackling tech debt and fostering a proactive tech culture.
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Episode 105: Out with the Old – 10 E-Commerce Practices to Leave Behind In 2024
January 7th, 2025 | 20 mins 23 secs
2025 trends, ai in ecommerce, business growth, business strategy, commerce today, creatuity, customer experience, cx improvements, digital transformation, ecommerce, ecommerce podcast, ecommerce success, innovation, mobile optimization, new year's eve, online retail, outdated habits, personalization, tech stack
n this special New Year’s Eve episode of Commerce Today, Joshua Warren, CEO of Creatuity, counts down 10 outdated e-commerce habits to leave behind in 2024. From mobile missteps to AI pitfalls, discover key strategies to enhance your tech stack, improve CX, and drive smarter personalization. Start 2025 with actionable insights to set your business up for success!
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Episode 98: PIMs 101 - Unlocking Product Data for E-Commerce Success
November 19th, 2024 | 17 mins 17 secs
business efficiency, commerce today., commercial pim providers, customer experience, data streamlining, digital transformation, ecommerce, ecommerce operations, open-source pim providers, operational efficiency, pim systems, product data, product information management, product management
In this episode of Commerce Today, we explore the transformative power of Product Information Management (PIM) systems for ecommerce businesses. Learn how PIMs streamline product data, improve operational efficiency, and enhance the customer experience. This is the first installment of a two-part series, where we delve into the key benefits of PIMs, review leading commercial and open-source providers, and discuss how these systems are reshaping the way businesses handle product information. Stay tuned for insights to help you take your ecommerce operations to the next level!
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Episode 74: Retail Showdown: Lessons from the TJX vs. Temu Battle
June 4th, 2024 | 18 mins 35 secs
actionable insights, commerce today, competitive landscape, digital marketing, digital-first competitors, dtc brands, ecommerce, market share, omnichannel, online marketplace, physical stores, retail strategies, temu, tjx companies
In this episode of Commerce Today, ecommerce experts Joshua Warren and Darin Newbold explore the competition between off-price retail giant TJX Companies and the rapidly growing online marketplace Temu. They discuss TJX's strategies for maintaining market share despite the rise of digital-first competitors. The episode offers actionable insights for retailers and DTC brands to succeed in today's omnichannel environment, covering topics from leveraging physical stores to mastering digital marketing.
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Episode 71: BigCommerce's Mid-Market Showdown: Can They Eclipse Shopify?
May 16th, 2024 | 17 mins 6 secs
ambitions, bigcommerce, breakdown, breakthrough, capabilities, competitors, ecommerce, leadership, market evolution., mid-market segment, quarterly report, strategies
n this episode of Commerce Today, we delve into the current strategies and future potential of BigCommerce. With new leadership steering the ship and an upcoming quarterly report on the horizon, BigCommerce finds itself at a critical juncture. The question looms: can they establish dominance in the mid-market segment, or will they struggle against industry behemoths like Shopify? Through in-depth analysis, we examine BigCommerce's tactics, aspirations, and competitive positioning. This episode offers a blend of astute insights, candid discussion, and a sprinkle of humor as we assess whether BigCommerce is on the brink of a breakthrough or facing potential setbacks. For ecommerce leaders navigating a rapidly evolving market, this episode is essential listening.
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Episode 66: Recommerce: The Future of Ecommerce?
April 9th, 2024 | 18 mins 14 secs
actionable insights, apparel brands, customer loyalty, ecommerce, hanna andersson, lululemon, recommerce, recommerce models, revenue boost, success factors, sustainability
In this episode of Commerce Today, Joshua Warren and Darin Newbold discuss the growing trend of recommerce, focusing on examples from apparel giants like Lululemon and Hanna Andersson. They highlight how resale strategies can enhance sustainability, customer loyalty, and revenue for ecommerce businesses across various industries. Tune in for practical insights on the advantages of recommerce, essential success factors, and guidance on selecting the ideal recommerce approach for your brand's needs.